OUR QUALITY POLICY
Some time ago, our company embarked on an ISO 9001: 2015 certification process.
In this respect, our quality management system is a major tool on which we rely to continuously improve our internal operations, and thus the quality of the solutions and services we offer our customers. The quality policy is an important element of our quality system, as it sets out our company's main orientations and commitments.
RELIABLE, INNOVATIVE TECHNICAL SOLUTIONS
SOCLEMA's expansion has enabled the company to maintain its core strength, the reliability and innovation of its technical solutions, to the satisfaction of its customers.
The company's growth, reflected in an increase in the number of employees, and the move towards systems designed and manufactured in-house, prompted us to set up a quality management system linked to ISO 9001, which will enable us to structure our actions to maintain and enhance customer satisfaction.
OUR COMMITMENTS
The company's overall strategy is to provide innovative and reliable technical solutions, mainly for natural gas-related activities, which is reflected in a corporate policy with the following commitments:
- Maintaining privileged relationships and partnerships with natural gas transmission operators.
- Always listen and customize technical solutions to meet our customers' exact needs.
- Make no concessions by proposing the best technical solutions, including adapted, high-performance components.
- Continuously improve our resources, both in terms of equipment and training, to optimize the performance and skills of all our staff.
- Constantly challenge ourselves to drive the company forward at all levels
- Keep abreast of and anticipate market developments in order to innovate and adapt technical solutions to meet our customers' future needs.
- Raise employee awareness of the risks associated with our activity, in order to comply with the safety rules in force at our partners' sensitive industrial sites.
The involvement and commitment of all our employees is essential if we are to maintain and continuously improve our position as a key player in our core business.
Management is committed to allocating all necessary resources and maintaining a quality dynamic in order to achieve these objectives.
Olivier Pernot - Manager
